Email & Chat Support Executive

22,000 - 28,500 /month

Horizon Placement Agency

Work from home

Freshers in Customer Support / TeleCaller

3 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Email & Chat Support Executive to join our team at Horizon Placement Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹22000 - ₹28500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹28500 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Horizon Placement Agency.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 3 Email & Chat Support Executive at Horizon Placement Agency
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge

Shift

Day

Salary

₹ 22000 - ₹ 28500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Hardik

Posted 2 days ago

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