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Email Chat Support Executive

salary 19,500 - 24,500 /month
company-logo
job companyHiyaan Vasudev Associates
job location Sector 4 Sahibzada Ajit Singh Nagar, Mohali
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
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Job Description

We are looking for a Email Chat Support Executive to join our team at Hiyaan Vasudev Associates. The role offers ₹19,500 - ₹24,500 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email Chat Support Executive job

  1. What skills and experience do you need for this Email Chat Support Executive job?
    Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹19,500-₹24,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Sahibzada Ajit Singh Nagar, Mohali.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 5 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email Chat Support Executive job?
    Ans : As a Email Chat Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is Sector 4 Sahibzada Ajit Singh Nagar, Mohali.
  9. Who is the right fit for this Email Chat Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Email Chat Support Executive job.
  10. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹19,500-₹24,500 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 19500 - ₹ 24500

Contact Person

Kahish Kumari

Interview Address

Sector 4 Sahibzada Ajit Singh Nagar, Sector 4 Sahibzada Ajit Singh Nagar, Mohali
Posted a day ago

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