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Email Chat Support Executive

salary 25,000 - 32,000 /month
company-logo
job companyHiyaan Vasudev Associates
job location Rajiv Gandhi Nagar, Secunderabad, Hyderabad
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance
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Job Description

We are looking for a Email Chat Support Executive to join our team at Hiyaan Vasudev Associates. The role offers ₹25,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email Chat Support Executive job

  1. What skills and experience do you need for this Email Chat Support Executive job?
    Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹32,000 per month in this Email Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rajiv Gandhi Nagar, Secunderabad, Hyderabad.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 5 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Email Chat Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is Rajiv Gandhi Nagar, Secunderabad, Hyderabad.
  9. Who is the right fit for this Email Chat Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Email Chat Support Executive job.
  10. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹32,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 32000

Contact Person

Kahish Kumari

Interview Address

Rajiv Gandhi Nagar, Secunderabad, Rajiv Gandhi Nagar, Secunderabad, Hyderabad
Posted 21 hours ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Email Chat Support Executive