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Email Chat Support Executive

salary 12,500 - 25,000 /month
company-logo
job companyGroowviatech Solutions Private Limited
job location Begumpet, Hyderabad
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
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Job Benefits: PF, Medical Benefits
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Aadhar Card

Job Description

We are looking for a Email Chat Support Executive to join our team at Groowviatech Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,500 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Email Chat Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,500-₹25,000 per month in this Email Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Begumpet, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Email Chat Support Executive, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Email Chat Support Executive job is located in Begumpet, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along is ideal for this Email Chat Support Executive job.
  10. Why should you apply for this Email Chat Support Executive job?
    Ans : This Email Chat Support Executive job offers a salary between ₹12,500-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 12500 - ₹ 25000

Regional Languages

Hindi, Telugu

Contact Person

Mahesh Theralla

Interview Address

Flat Number 201, Ace Krishna Prime, Road No. 1, Prabhat Nagar, Laxmi Nagar Colony, Kothapet, Hyderabad, Telangana 500102, Begumpet, Hyderabad
Posted 3 days ago
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