Email Chat Support Executive

18,000 - 25,000 /month

Golden Key Solutions

Nigdi, Pune

Freshers in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Flexible Shift

Job Benefits: Meal, Insurance, PF

Job Description

We are looking for a Email Chat Support Executive to join our team at Golden Key Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹18000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Both job in Pune.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Golden Key Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 10 Email Chat Support Executive at Golden Key Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Flexible Shift.