Email Chat Support Executive

19,000 - 34,000 /month

Gautam Enterprises

Munirka, Delhi

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Email Chat Support Executive to join our team at Gautam Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹19,000 - ₹34,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email Chat Support Executive job

What skills and experience do you need for this Email Chat Support Executive job?
Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹34,000 per month in this Email Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Munirka, Delhi.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 5 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email Chat Support Executive, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Munirka, Delhi.
Who is the right fit for this Email Chat Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Email Chat Support Executive job.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹19,000-₹34,000 per month. This is a Full Time job and has 5 openings.