Email & Chat Support Executive

15,000 - 19,000 /month

Fruges It Services

Ghatkesar, Hyderabad

1 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Email & Chat Support Executive to join our team at Fruges it services to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹19,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Email & Chat Support Executive job

What qualifications and experience are required for this Email & Chat Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹15,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatkesar, Hyderabad.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 50 vacancies for this Email & Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Email & Chat Support Executive job?
Ans : As a Email & Chat Support Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is Ghatkesar, Hyderabad.
Who is the right fit for this Email & Chat Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-2 years of experience is the right fit for this Email & Chat Support Executive job.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 50 openings.