Email Chat Support Executive

• Respond promptly and professionally to customer emails and chat messages.

• Understand customer issues and provide accurate, valid, and complete information.

• Troubleshoot problems and guide customers through step-by-step solutions.

• Follow up with customers to ensure issues are resolved.

• Document customer interactions and update records in the CRM system.

• Collaborate with internal teams (technical, sales, etc.) to resolve customer concerns.

• Meet performance targets such as response time, resolution rate, and customer satisfaction.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Email Chat Support Executive job

1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., FOIWE INFO GLOBAL SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Chat Support Executive role?
   Ans: There is an immediate opening of 10 Email Chat Support Executive at FOIWE INFO GLOBAL SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job has Day Shift.