Email Chat Support Executive

15,000 - 16,000 /month

Eos Globe

Sector 62 Noida, Noida

6 - 48 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Email Chat Support Executive to join our team at EOS GLOBE. The role offers ₹15,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Email Chat Support Executive job

What are the eligibility criteria for this Email Chat Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience for this Email Chat Support Executive job offered by Eos Globe in Sector 62 Noida, Noida.
What salary is offered for this Email Chat Support Executive job?
Ans : The salary for this Email Chat Support Executive job ranges between ₹15,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 99 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Sector 62 Noida, Noida.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 99 openings.