Email & Chat Support Executive

Female Live Video Chat Customer Support Executive

Job Type: Part-Time / Work From Home
Position: Female Live Video Chat Customer Support Executive
Salary: ₹7,000 – ₹10,000 per month
Shift: Night Shift
Work Mode: Remote / Work From Home
Experience: Freshers and experienced candidates can apply

Job Overview

We are looking for confident, presentable, and customer-focused female candidates to join our team as Live Video Chat Customer Support Executives.

The role involves interacting with clients through live video chat using non-voice communication, understanding their requirements, answering questions through text/chat, and maintaining a professional and friendly interaction throughout the session.

The primary objective is to provide an excellent customer experience and ensure high levels of client satisfaction.

Key Responsibilities

• Attend scheduled live video chat sessions with clients.

• Communicate professionally and confidently through text/chat during video sessions.

• Understand client requirements and respond appropriately.

• Maintain a friendly, polite, and professional attitude.

• Build positive rapport with clients while maintaining professional boundaries.

• Handle both professional and casual client interactions appropriately.

• Provide accurate information and resolve basic client queries.

• Maintain a professional appearance and suitable background during video sessions.

• Ensure reliable attendance and punctuality during assigned night shifts.

• Follow company communication guidelines and customer-service standards.

• Maintain confidentiality of client and company information.

• Escalate complicated issues to the appropriate team member when required.

• Focus on customer satisfaction and positive client experience.

Candidate Requirements

• Female candidates preferred/required for this role.

• Good communication and interpersonal skills.

• Comfortable appearing on live video.

• Confident, friendly, and presentable personality.

• Good understanding of basic English; additional languages are an advantage.

• Ability to communicate clearly through chat/text.

• Comfortable working independently from home.

• Must have a smartphone/computer with a stable internet connection.

• A quiet, clean, and professional environment for video sessions.

• Willingness to work during night-shift hours.

• Freshers are welcome if they are confident and willing to learn.

Ideal Candidate

The ideal candidate should be:

• Confident and comfortable interacting with different types of clients.

• Patient and customer-oriented.

• Professional while handling client conversations.

• Quick at understanding client requirements.

• Comfortable with live video interaction.

• Reliable and punctual.

• Able to maintain a positive attitude during challenging conversations.

Work Schedule

Part-Time Night Shift

Exact working hours can be discussed during the interview and will depend on business requirements and candidate availability.

Salary & Benefits

• ₹7,000 – ₹10,000 per month, depending on working hours, performance, and experience.

• Work completely from home.

• Part-time opportunity.

• Flexible/shift-based scheduling where applicable.

• Training and onboarding support.

• Performance-based growth opportunities.

Important Requirements

Candidates should have:

• Smartphone or computer/laptop

• High-speed and reliable internet connection

• Good-quality camera

• Suitable lighting for video calls

• Professional and distraction-free surroundings

• Availability during the assigned night shift

How to Apply

Interested candidates can share:

1. Full Name

2. Age

3. City/Location

4. Previous work experience, if any

5. Available working hours

6. Contact number

7. Short introduction about yourself

Shortlisted candidates will be contacted for an initial interview and role briefing.

Note: This is a legitimate customer-support/live-chat role. Candidates should not be asked to make payments or purchase anything as a condition of employment. Client interactions must remain professional, respectful, and within company guidelines.

• It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.