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Email & Chat Support Executive

salary 19,000 - 36,000 /month
company-logo
job companyCult Technology Private Limited
job location Work from home
job experience0 - 2 years Experience in Customer Support / TeleCaller
13 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling
Non-voice/Chat Process
Query Resolution
Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: PF

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19000 - ₹36000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Cult Technology Private Limited.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 13 Email & Chat Support Executive at Cult Technology Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Flexible Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF

Skills Required

Non-voice/Chat Process, International Calling, Computer Knowledge, Domestic Calling, Query Resolution, Customer Care, Customer Support, Bpo Non Voice

Shift

Flexible

Contract Job

No

Salary

₹ 19000 - ₹ 36000

English Proficiency

No

Contact Person

HR Team

Interview Address

Telephonic Interview
Posted 10+ days ago
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