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Email Chat Support Executive

salary 25,000 - 37,000 /month
company-logo
job companyConduent Business Services India Llp
job location Sector 135 Noida, Noida
job experience6 - 24 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF

Job Description

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email Chat Support Executive job

  1. What skills and experience do you need for this Email Chat Support Executive job?
    Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Email Chat Support Executive job?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹25,000-₹37,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 135 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What does the role of Email Chat Support Executive involve?
    Ans : As a Email Chat Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email Chat Support Executive job is located in Sector 135 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Email Chat Support Executive job.
  10. Why should you apply for this Email Chat Support Executive job?
    Ans : This Email Chat Support Executive job offers a salary between ₹25,000-₹37,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 37000

English Proficiency

Yes

Contact Person

Arpit Singh

Interview Address

Sector 135 Noida, Sector 135, Noida
Posted 21 hours ago
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