Email Chat Support Executive

18,000 - 22,000 /month

Bridgexcel Innovations Private Limited

Sector 28 Gurgaon, Gurgaon

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Summary:

We are looking for a Customer Support Executive for the Email Support process who can handle customer queries professionally through email communication. The candidate should have good written communication skills and prior experience in customer handling.

Roles & Responsibilities:

Handle customer queries and concerns through email.
Provide accurate information and resolution within the defined TAT.
Maintain professionalism and empathy while communicating with customers.
Escalate complex issues to the concerned department whenever required.
Ensure proper documentation of customer interactions.
Follow company guidelines and quality standards while responding to emails.
Maintain customer satisfaction and service quality.

Required Skills:

Good written and verbal communication skills.
Basic knowledge of MS Office and email handling.
Ability to manage multiple customer conversations.
Good typing speed and attention to detail.
Problem-solving and customer handling skills.

Eligibility Criteria:

Minimum 6 months of experience in Customer Support/Email Support process.
Graduate or Undergraduate can apply.
Immediate joiners preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email Chat Support Executive job

Who is eligible to apply for this Email Chat Support Executive job at Bridgexcel Innovations Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Email Chat Support Executive job offered by Bridgexcel Innovations Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Email Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 28 Gurgaon, Gurgaon.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 5 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Sector 28 Gurgaon, Gurgaon.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 5 openings.