Key Responsibilities:
Handle customer chats in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers Work collaboratively with other teams to escalate and resolve complex issuesMeet performance targetsJob Requirements:
The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. Candidates must be open to a 6 days working week during the Day shift.