*Job Title: Customer Support Executive (chat process)*Location: Hustle Hub Tech Park, HSR Layout, Bangalore – Work from OfficeShift Timings: Rotational Shifts For Males - Night shift For Females - Day ShiftsWorking Days: 6 days working, 1 rotational week offsJoining: As soon as possible*Job Description:*We are hiring for the position of Chat Support Executive in a Semi Voice Process. The role involves assisting customers via live chat and limited voice support, ensuring prompt and effective issue resolution with a strong focus on communication and customer satisfaction.*Key Responsibilities:*- Handle customer queries primarily through chat, with occasional voice calls when required.- Deliver prompt, accurate, and courteous responses to customers.- Understand customer concerns and provide appropriate solutions.- Maintain records of customer interactions and escalate unresolved issues appropriately.- Adhere to company policies, processes, and quality standards.*Requirements:*- Good English communication skills – both written and verbal.- Active intent to resolve customer issues with a customer-first mindset.- Minimum typing speed of 30 WPM with good accuracy.- Ability to comprehend and follow instructions.- Must be a team player with a positive attitude and flexibility to work in rotational shifts.NOTE: This is a Work from Office role (no remote option)
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Email & Chat Support Executive job
What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Bank Zone.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 10 Email & Chat Support Executive at Bank Zone
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Non-voice/Chat Process
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 17000
Regional Languages
Hindi, Kannada
English Proficiency
No
Contact Person
Sariya Zainab
Interview Address
Ksrtc layout jp nagar 3rd phase
Posted 10 days ago
Apply to similar jobs
BPO Non Voice Process Executive
₹ 16,000 - 34,000 per month
Aviva Biotech Private Limited
Work from home
Freshers in Customer Support / TeleCaller
New
8 Openings
Verification Executive
₹ 19,546 - 35,890 per month
Aviva Biotech Private Limited
Work from home
Skills: Domestic Calling, International Calling, Query Resolution, Computer Knowledge, Non-voice/Chat Process
A Naukri Group company
LoginHire Local Staff
15,000 - 17,000 /month
Bank Zone
Bommanahalli, Bangalore
Freshers in Customer Support / TeleCaller
Full Time
