Email & Chat Support Executive

15,000 - 20,000 /month

Bank Zone

2nd Phase JP Nagar, Bangalore

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

We are looking for a Email & Chat Support Executive to join our team at Bank Zone to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Email & Chat Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Email & Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 2nd Phase JP Nagar, Bangalore.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 25 vacancies for this Email & Chat Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Email & Chat Support Executive job. No prior experience is required.
What work will you do in this role?
Ans : As a Email & Chat Support Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is 2nd Phase JP Nagar, Bangalore.
Who is the right fit for this Email & Chat Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this Email & Chat Support Executive job.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 25 openings.