Job Description: As a Customer Care Executive, you will be the first point of contact for our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless and satisfying experience across all touchpoints.Key Responsibilities:Customer Interaction: Respond to customer inquiries and concerns through email, chat, and phone in a timely and professional manner.Order Management: Assist customers with order-related questions, including tracking, order modifications, cancellations, and refunds.
Issue Resolution: Investigate and resolve customer issues related to product quality, shipping, billing, and more, ensuring a satisfactory outcome for the customer.
Requirements:
Strong problem-solving skills with a customer-first approach.
Female candidates are highly preferred.
send your resume on - 9119166816
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Email & Chat Support Executive job
Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Email & Chat Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Email & Chat Support Executive job. Only male candidates can apply.
What are the key responsibilities of this Email & Chat Support Executive job?
Ans : As a Email & Chat Support Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email & Chat Support Executive job is located in Khetri Nagar, Jhunjhunu.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this Email & Chat Support Executive job.
Why should you apply for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.