jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Email & Chat Support Executive

salary 14,000 - 20,000 /month
company-logo
job companyAxis Bank Kotak Bank Idfc Bank
job location Bogadi 2nd Stage, Mysore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Tamil, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Email & Chat Support Executive to join our team at AXIS BANK KOTAK BANK IDFC BANK. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹14,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Email & Chat Support Executive job

  1. What skills and experience do you need for this Email & Chat Support Executive job?
    Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹20,000 per month in this Email & Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bogadi 2nd Stage, Mysore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Email & Chat Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Email & Chat Support Executive job is located in Bogadi 2nd Stage, Mysore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Email & Chat Support Executive job.
  10. Why should you apply for this Email & Chat Support Executive job?
    Ans : This Email & Chat Support Executive job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Telesales, Telecollection

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Regional Languages

Tamil, Kannada

English Proficiency

Yes

Contact Person

Gokul
Posted 4 hours ago

Other Popular Jobs in Mysore

Trending Jobs

similar jobs

Apply to similar jobs

Customer Relationship Executive

arrow
₹ 14,000 - 22,000 per month
Technotask Business Solutions
1st stage Kuvempunagar, Mysore
Skills: Computer Knowledge, Non-voice/Chat Process
New
99 Openings

Customer Support Executive

arrow
₹ 14,000 - 16,000 per month
Woodrock Group
4th Stage Vijayanagar, Mysore
Skills: Domestic Calling
New
50 Openings

Collection Executive

arrow
₹ 15,000 - 18,000 per month
Traek Info India Services
Saraswathipuram, Mysore
Skills: Loan/ Credit Card INDUSTRY, ,
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Mysore > Customer Support / TeleCaller Jobs in Mysore > Email & Chat Support Executive