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Email Chat Support Executive

salary 11,500 - 18,766 /month*
company-logo
job companyAxiora Technologies
job location Work from home
incentive₹166 incentives included
job experienceFreshers in Customer Support / TeleCaller
99 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Email Chat Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹11,500-₹18,500 per month in this Email Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Rotational shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Email Chat Support Executive role. No prior experience is required.
  7. What work will you do in this role?
    Ans : As a Email Chat Support Executive, you will work on skills like Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Email Chat Support Executive job is located in Biharipur, Bareilly.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process along is ideal for this Email Chat Support Executive job.
  10. Why should you apply for this Email Chat Support Executive job?
    Ans : This Email Chat Support Executive job offers a salary between ₹11,500-₹18,500 per month. This is a Full Time opportunity and has 99 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Insurance, Medical Benefits, PF

Skills Required

Non-voice/Chat Process, Email support, Blended process, Team lead, Typing

Shift

Rotational

Contract Job

No

Salary

₹ 11500 - ₹ 18766

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team
Posted 3 days ago
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