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Email Chat Support Executive

salary 14,500 - 19,500 /month
company-logo
job companyAscend Enterprises
job location South Extension, Delhi
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Email Chat Support Executive to join our team at Ascend Enterprises. The role offers ₹ 14,500 - ₹ 19,500 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have All Education levels can apply for this Email Chat Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,500-₹19,500 per month in this Email Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in South Extension, Delhi.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 10 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is South Extension, Delhi.
  8. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹14,500-₹19,500 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 14500 - ₹ 19500

Contact Person

Kanchan

Interview Address

Abbas Nagar, Bhopal, Abbas Nagar, Bhopal
Posted 2 hours ago

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