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Email & Chat Support Executive

salary 15,000 - 22,000 /month*
company-logo
job companyAngel Consultancy
job location Work from home
incentive₹2,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Meal
star
Internet Connection, Laptop/Desktop

Job Description

We are looking for a Email & Chat Support Executive to join our team at Angel Consultancy to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹22,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Email & Chat Support Executive job

  1. What skills and experience do you need for this Email & Chat Support Executive job?
    Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹22,000 per month in this Email & Chat Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Rotational shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Email & Chat Support Executive job?
    Ans : There are 50 vacancies for this Email & Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Email & Chat Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Email & Chat Support Executive position is Delhi University, Delhi.
  9. Who is the right fit for this Email & Chat Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Email & Chat Support Executive job.
  10. What makes this Email & Chat Support Executive job a good opportunity?
    Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Meal

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, Non-voice/Chat Process, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 22000

English Proficiency

Yes

Contact Person

Imran
Posted 2 days ago
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