We are looking for a Email Chat Support Executive to join our team at A2g
Ventures Private Limited to handle customer calls, provide exceptional customer
support and resolve queries related to . The role offers an attractive in-hand
salary of ₹10000 - ₹14500 and opportunities for growth.
Key Responsibilities:
• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex
issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 1 years of
experience. You will be responsible for addressing customer queries, solving
complaints and escalating complex issues when necessary. The candidate should be
comfortable with 6 days working during the Day shift.