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Customer Support Email & Chat Process Executive

salary 14,000 - 18,000 /month
company-logo
job companyVjm Technologies
job location Kashmere Gate, Delhi
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Vjm Technologies to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 14,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email & Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Email & Chat Process Executive role.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹14,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kashmere Gate, Delhi.
  5. How many vacancies are there for this Customer Support Email & Chat Process Executive job?
    Ans : There are 10 vacancies for this Customer Support Email & Chat Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Email & Chat Process Executive position is Kashmere Gate, Delhi.
  8. What makes this Customer Support Email & Chat Process Executive job a good opportunity?
    Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Contact Person

Sonu

Interview Address

Adambakkam, Adambakkam, Chennai
Posted 19 hours ago
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