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Email & Chat Process Executive

salary 23,000 - 30,000 /month
company-logo
job companyVitaltech Solutions (opc) Private Limited
job location Industrial Area, Mohali
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
26 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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Job Description

We are looking for a Email & Chat Process Executive to join our team at Vitaltech Solutions (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹23000 - ₹30000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹23000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Vitaltech Solutions (opc) Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 26 Email & Chat Process Executive at Vitaltech Solutions (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Rotational Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Meal, Cab, Insurance, PF, Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 23000 - ₹ 30000

English Proficiency

Yes

Contact Person

Vikram Singh

Interview Address

E-190, Industrial Area -Phase 8B
Posted 2 days ago
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