Email & Chat Process Executive

12,000 - 25,100 /month*

Torcell Engineers Private Limited

Alpha Greater Noida, Greater Noida

₹100 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

12th Pass and above

Females Only

6 days working | Day Shift

Smartphone, Internet Connection, Laptop/Desktop

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Email & Chat Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alpha Greater Noida, Greater Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Email & Chat Process Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Email & Chat Process Executive job is located in Alpha Greater Noida, Greater Noida.
Why should you apply for this Email & Chat Process Executive job?
Ans : This Email & Chat Process Executive job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.