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Email & Chat Process Executive

salary 21,000 - 26,000 /month
company-logo
job companyTeconica Solutions Llp
job location Work from home
job experience0 - 3 years Experience in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Teconica Solutions Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹21,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Email & Chat Process Executive job

  1. What skills and experience do you need for this Email & Chat Process Executive job?
    Ans : To apply for this Email & Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email & Chat Process Executive job ranges between ₹21,000-₹26,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Process Executive job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email & Chat Process Executive job?
    Ans : As a Email & Chat Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email & Chat Process Executive job is located in Paschim Vihar, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Email & Chat Process Executive job.
  10. Why should you apply for this Email & Chat Process Executive job?
    Ans : This Email & Chat Process Executive job offers a salary between ₹21,000-₹26,000 per month. This is a Both opportunity and has 5 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 21000 - ₹ 26000

Contact Person

aman pal
Posted 10+ days ago
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