jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Email & Chat Process Executive

salary 28,500 - 35,000 /month
company-logo
job companySubham Tiwari
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Email & Chat Process Executive to join our team at Subham Tiwari. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹28,500 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email & Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Email & Chat Process Executive role.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹28,500-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Email & Chat Process Executive job?
    Ans : There are 5 vacancies for this Customer Support Email & Chat Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Email & Chat Process Executive position is Block A Delta I, Greater Noida.
  8. What makes this Customer Support Email & Chat Process Executive job a good opportunity?
    Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹28,500-₹35,000 per month. This is a Full Time job and has 5 openings.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance

Shift

Day

Contract Job

No

Salary

₹ 28500 - ₹ 35000

Contact Person

Hr team
Posted 5 days ago

Other Popular Jobs in Greater Noida

Other Popular Full Time Jobs

Other Popular Jobs

Trending Jobs

Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Greater Noida > Customer Support / TeleCaller Jobs in Greater Noida > Email & Chat Process Executive