Email & Chat Process Executive

•Job Summary:•

We are seeking a highly motivated and customer-focused individual for an Email and Chat Process Executive role in Customer Support. The successful candidate will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction through email and live chat support.

•Key Responsibilities:•

1. •Customer Support:• Respond to customer inquiries, concerns, and issues via email and live chat.

2. •Query Resolution:• Resolve customer queries and issues in a timely and professional manner.

3. •Communication:• Provide clear and concise communication to customers, ensuring their queries are addressed.

4. •Issue Escalation:• Escalate complex issues to senior team members or relevant departments.

5. •Customer Relationship:• Build and maintain positive relationships with customers.

6. •Process Adherence:• Adhere to customer support processes and guidelines.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 10th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹38000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., SOFTQUBE TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 9 Email & Chat Process Executive at SOFTQUBE TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Day Shift.