Customer Support Email & Chat Process Executive

20,000 - 22,500 /month

Skilltech Ventures Private Limited

Sector-69 Mohali, Mohali

0 - 2 years Experience in Customer Support / TeleCaller

99 Openings

Full Time/Part Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Punjabi

Graduate and above

All genders

6 days working | Flexible Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

We are looking for a Email & Chat Process Executive to join our team at Skilltech Ventures Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹22,500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Email & Chat Process Executive job

Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Email & Chat Process Executive role.
What salary is offered for this Customer Support Email & Chat Process Executive job?
Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹20,000-₹22,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Email & Chat Process Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-69 Mohali, Mohali.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
What does the role of Customer Support Email & Chat Process Executive involve?
Ans : As a Customer Support Email & Chat Process Executive, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Email & Chat Process Executive job is located in Sector-69 Mohali, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Support Email & Chat Process Executive job.
Why should you apply for this Customer Support Email & Chat Process Executive job?
Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹20,000-₹22,500 per month. This is a Both opportunity and has 99 openings available.