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Email & Chat Process Executive

salary 21,500 - 38,500 /month
company-logo
job companySairaksha Agritech Private Limited
job location Work from home
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab, Meal, Insurance, Medical Benefits
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Email & Chat Process Executive to join our team at Sairaksha Agritech Private Limited. The role offers ₹21500 - ₹36500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹21500 - ₹38500 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Sairaksha Agritech Private Limited.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 15 Email & Chat Process Executive at Sairaksha Agritech Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5 days working

Benefits

Cab, Meal, Insurance, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 21500 - ₹ 38500

Regional Languages

Hindi

English Proficiency

No

Contact Person

HR Team

Interview Address

Telephonic Interview
Posted a day ago
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