Email & Chat Process Executive

Key Responsibilities

• Lead and manage a small outreach and research team to meet weekly targets.

• Identify and contact relevant US Police Departments and Public Information Offices.

• Draft clear, professional, and legally sound FOIA request emails.

• Track and manage all communications, responses, and pending requests using CRM tools or spreadsheets.

• Validate and organize incoming data for use in content production.

• Collaborate with the content and video production teams to ensure data accuracy and storytelling quality.
  
  

• Adhere to ethical and legal standards when dealing with sensitive or public domain materials.

• Maintain updated documentation and reports for internal tracking.

Requirements

• Bachelor’s degree in B.Tech / B.E. (Mass Communication, Journalism, Law, or English is a plus).

• 2–4 years of experience in email-based communication, client outreach, or content research roles.

• Proven experience in team leadership or project coordination.

• Proficient in tools such as Excel, Google Workspace, CRM platforms, and data management systems.

• Excellent written communication and interpersonal skills.

• High attention to detail, organizational ability, and deadline orientation.

• A keen interest in true crime, investigative content, or documentary production is highly

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., RAYMOON SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 2 Email & Chat Process Executive at RAYMOON SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Day Shift.