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Email & Chat Process Executive

salary 21,500 - 31,500 /month
company-logo
job companyRawat Enterprises
job location Work from home
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card
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Job Description

We are looking for a Email & Chat Process Executive to join our team at Rawat Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹21500 - ₹31500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹21500 - ₹31500 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Rawat Enterprises.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 5 Email & Chat Process Executive at Rawat Enterprises
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Flexible Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Shift

Flexible

Contract Job

No

Salary

₹ 21500 - ₹ 31500

English Proficiency

No

Contact Person

Manish Gupta
Posted 5 days ago
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