Email & Chat Process Executive

25,000 - 35,000 /month

R K Enterprises

Balram Nagar, Secunderabad

1 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Part Time

Job Highlights

Industry Type: Real Estate

Graduate and above

Males Only

6 days working | Flexible Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at R K Enterprises. The role offers ₹25,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Email & Chat Process Executive job

What qualifications and experience are required for this Email & Chat Process Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹25,000-₹35,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Balram Nagar, Secunderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Email & Chat Process Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Email & Chat Process Executive job is located in Balram Nagar, Secunderabad.
Why should you apply for this Email & Chat Process Executive job?
Ans : This Email & Chat Process Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Part Time opportunity and has 25 openings available.