Email & Chat Process Executive

15,000 - 18,000 /month

Protalk Solutions Private Limited

Kharar, Mohali

0 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Night Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Digitech Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Email & Chat Process Executive job

Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Email & Chat Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Email & Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharar, Mohali.
How many vacancies are there for this Email & Chat Process Executive job?
Ans : There are 99 vacancies for this Email & Chat Process Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-6 years of experience are eligible to apply for this Email & Chat Process Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Email & Chat Process Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Email & Chat Process Executive position is Kharar, Mohali.
Who is the right fit for this Email & Chat Process Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-6 years of experience is the right fit for this Email & Chat Process Executive job.
What makes this Email & Chat Process Executive job a good opportunity?
Ans : This Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 99 openings.