Email & Chat Process Executive

22,000 - 32,000 /month

Nautomation Private Limited

Sector 18 Noida, Noida

Freshers in Customer Support / TeleCaller

Replies in 24hrs

8 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Email & Chat Process Executive to join our team at Nautomation Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹22000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

What is the eligibility criteria to apply for this Email & Chat Process Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹32000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Nautomation Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Process Executive role?
Ans: There is an immediate opening of 8 Email & Chat Process Executive at Nautomation Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job has Day Shift.