Email & Chat Process Executive

16,875 - 32,775 /month

Meesho

Banjara hills, Hyderabad

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Meesho. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16,875 - ₹32,775 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Process Executive job

What is the eligibility criteria to apply for this Email & Chat Process Executive job?
Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹32500 per month that depends on your interview. It's a Both job in Hyderabad.
How many working days are there for this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Meesho.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Process Executive role?
Ans: There is an immediate opening of 5 Email & Chat Process Executive at Meesho
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Day

Salary

₹ 16875 - ₹ 32775

Contact Person

Afsha

Interview Address

hyderabad, Madhapur, Hyderabad

Posted 10+ days ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Email & Chat Process Executive