Email & Chat Process Executive

salary 20,000 - 28,000 /Month
company-logo
job companyKelly Groups India
job location 11 Bungalow Colony, Indore
job experienceFreshers in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance
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Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Email & Chat Process Executive to join our team at Kelly Groups India. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹20000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Indore.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., KELLY GROUPS INDIA.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 1 Email & Chat Process Executive at KELLY GROUPS INDIA
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Flexible Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 28000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Shama Juber Shaikh

Interview Address

106, Iscon Elegance, Near Shapath 5
Posted 10+ days ago
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