Email & Chat Process Executive

13,000 - 18,000 /month

Hemocean Outsourcing

Sector 62 Noida, Noida

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Hemocean Outsourcing to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹13,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Email & Chat Process Executive job

What skills and experience do you need for this Email & Chat Process Executive job?
Ans : To apply for this Email & Chat Process Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What salary is offered for this Email & Chat Process Executive job?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹13,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many vacancies are there for this Email & Chat Process Executive job?
Ans : There are 50 vacancies for this Email & Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
What does the role of Email & Chat Process Executive involve?
Ans : As a Email & Chat Process Executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email & Chat Process Executive position is Sector 62 Noida, Noida.
Who is the right fit for this Email & Chat Process Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Email & Chat Process Executive job.
What makes this Email & Chat Process Executive job a good opportunity?
Ans : This Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹13,000-₹18,000 per month. This is a Full Time job and has 50 openings.