Email & Chat Process Executive

Responsibilities:

• Customer Support:

  Responding to customer inquiries via email, troubleshooting issues, and providing assistance with products or services. 

• Email Marketing:

  Creating and implementing email campaigns, managing email lists, and analyzing campaign performance. 

• Email Processing:

  Handling inbound and outbound emails, sorting and routing messages, and ensuring accurate data entry. 

• Content Creation:

  Writing email copy, creating email templates, and ensuring emails are optimized for mobile and readability. 

• Data Management:

  Maintaining email databases, tracking email interactions, and analyzing data to improve email campaigns. 

Requirements and Skills:

• Communication Skills:

  Excellent written and verbal communication skills are essential for effectively interacting with customers and colleagues. 

• Organizational Skills:

  Strong organizational and time management skills are needed to handle multiple tasks and meet deadlines. 

• Technical Skills:

  Proficiency in email marketing platforms, CRM systems, and other relevant software is often required. 

• Analytical Skills:

  Ability to analyze email data, track campaign performance, and identify areas for improvement. 

• Problem-Solving Skills:

  Ability to troubleshoot issues, identify customer needs, and provide solutions. 

• Customer Service Skills:

  Strong customer service skills are essential for providing positive and helpful interactions with customers. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹24000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., HEADSUP HR SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 20 Email & Chat Process Executive at HEADSUP HR SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Day Shift.