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Customer Support Email & Chat Process Executive

salary 17,600 - 37,500 /month
company-logo
job companyEworld It Solutions Private Limited
job location Dadawadi, Pune
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Email & Chat Process Executive to join our team at EWORLD IT SOLUTIONS PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 17,600 - ₹ 37,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email & Chat Process Executive job

  1. What skills and experience do you need for this Customer Support Email & Chat Process Executive job?
    Ans : To apply for this Customer Support Email & Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,500-₹37,500 per month in this Customer Support Email & Chat Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dadawadi, Pune.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Email & Chat Process Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Email & Chat Process Executive job is located in Dadawadi, Pune.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support Email & Chat Process Executive job.
  10. Why should you apply for this Customer Support Email & Chat Process Executive job?
    Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹17,500-₹37,500 per month. This is a Full Time opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 17600 - ₹ 37500

Contact Person

Satyam
Posted 3 hours ago

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