We are looking for a Email & Chat Process Executive to join our team at Accenture Technology to handle customer calls, provide exceptional customer support and resolve queries related to telecommunication. The role offers an attractive in-hand salary of ₹20,000 - ₹29,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Email & Chat Process Executive job
Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Email & Chat Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹29,000 per month in this Email & Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saket, Delhi.
How many openings are available for this position?
Ans : There are 6 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Email & Chat Process Executive job is located in Saket, Delhi.
Why should you apply for this Email & Chat Process Executive job?
Ans : This Email & Chat Process Executive job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 6 openings available.