Customer Support Email And Chat Process Executive

18,000 - 36,000 /month

Virendera Textiles

Secunderabad Railway Station, Hyderabad

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Real Estate

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Email And Chat Process Executive to join our team at MNC. The role offers ₹18,000 - ₹36,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email And Chat Process Executive job

Can freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Email And Chat Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Email And Chat Process Executive job ranges between ₹18,000-₹36,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Secunderabad Railway Station, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Email And Chat Process Executive job?
Ans : As a Customer Support Email And Chat Process Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Email And Chat Process Executive job is located in Secunderabad Railway Station, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Email And Chat Process Executive job.
Why should you apply for this Customer Support Email And Chat Process Executive job?
Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹18,000-₹36,000 per month. This is a Full Time opportunity and has 5 openings available.