Email And Chat Process Executive

salary 14,500 - 21,000 /month
company-logo
job companyUniweb
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
New
1 Opening
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Real Estate
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at Uniweb. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹14500 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email And Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14500 - ₹21000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., UNIWEB.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Email And Chat Process Executive role?
    Ans: There is an immediate opening of 1 Email And Chat Process Executive at UNIWEB
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job has Day Shift.
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Other Details

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling

Shift

Day

Salary

₹ 14500 - ₹ 21000

English Proficiency

Yes

Contact Person

Sabnam
Posted 8 hours ago
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