jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Email And Chat Process Executive

salary 12,000 - 28,000 /month
company-logo
job companyThe Galaxy Of Electronica
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Email And Chat Process Executive to join our team at The Galaxy Of Electronica. The role offers ₹12,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Email And Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Email And Chat Process Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹28,000 per month in this Customer Support Email And Chat Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email And Chat Process Executive job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Email And Chat Process Executive job is located in Ameerpet, Hyderabad.
  8. Why should you apply for this Customer Support Email And Chat Process Executive job?
    Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹12,000-₹28,000 per month. This is a Both opportunity and has 2 openings available.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 28000

Contact Person

Akshat
Posted 20 hours ago

Other Popular Jobs in Hyderabad

Other Popular Both Jobs

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Care Executive

arrow
₹ 18,000 - 30,000 per month
Call4career
Kothaguda, Hyderabad
Skills: Computer Knowledge, Query Resolution, International Calling
New
25 Openings

Voice & Non-Voice Customer Support Executive

arrow
₹ 23,000 - 35,000 per month
Ag Manpower Solutions
Uppal, Hyderabad
Freshers in Customer Support / TeleCaller
New
25 Openings

Voice & Non-Voice Customer Support Executive

arrow
₹ 27,500 - 37,500 per month
Science Soft
Banjara hills, Hyderabad
Freshers in Customer Support / TeleCaller
New
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Email And Chat Process Executive