Email And Chat Process Executive

• We are looking for a Email And Chat Process Executive to join our team at Teconica Solutions Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers ₹19000 - ₹34000 and a dynamic environment with opportunities for growth.

  Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

  Job Requirements:

  The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Email And Chat Process Executive job

1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹34000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Email And Chat Process Executive job?
   Ans: This Email And Chat Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Teconica Solutions Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email And Chat Process Executive role?
   Ans: There is an immediate opening of 14 Email And Chat Process Executive at Teconica Solutions Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email And Chat Process Executive job?
   Ans: This Email And Chat Process Executive job has Flexible Shift.