Email And Chat Process Executive

25,000 - 30,000 /month

Stratton Realty

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: Real Estate

12th Pass and above

Females Only

5 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email And Chat Process Executive to join our team at Stratton Realty. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email And Chat Process Executive job

What is the eligibility criteria to apply for this Email And Chat Process Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Both job in Gurgaon.
How many working days are there for this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Stratton Realty.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email And Chat Process Executive role?
Ans: There is an immediate opening of 25 Email And Chat Process Executive at Stratton Realty
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job has Flexible Shift.