We are looking for a Email And Chat Process Executive to join our team at Rapid Works. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17500 - ₹35000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Email And Chat Process Executive job
What is the eligibility criteria to apply for this Email And Chat Process Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Rapid Works.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email And Chat Process Executive role?
Ans: There is an immediate opening of 50 Email And Chat Process Executive at Rapid Works
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
5 days working
Benefits
Cab, PF
Skills Required
Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 20000
Regional Languages
Hindi
English Proficiency
No
Contact Person
Syed Zeeshan
Interview Address
Kothanur
Posted 10+ days ago
Apply to similar jobs
Customer Care Executive
₹ 30,000 - 35,000 per month
Veena Consultancy Services
Work from home
0 - 1 years Experience in Customer Support / TeleCaller
New
95 Openings
BPO Non Voice Process Executive
₹ 20,000 - 40,000 per month
Amazon
Work from home
Skills: Loan/ Credit Card INDUSTRY, ,
New
10 Openings
Email & Chat Process Executive
₹ 18,000 - 38,000 per month
Amazon
Work from home
Freshers in Customer Support / TeleCaller
New
7 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
Stay updated with your job applies
Apply on jobs on the go and recieve all your job application updates
A Naukri Group company
LoginHire Local Staff
15,000 - 20,000 /month
Rapid Works
Kothanur, Bangalore
Freshers in Customer Support / TeleCaller
Full Time
