Email And Chat Process Executive

salary 18,000 - 25,000 /month
company-logo
job companyOdilia Technologies Private Limited
job location Sector 63 Noida, Noida
job experience1 - 5 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Email And Chat Process Executive (International Chat Process) to join our team Odilia Global Pvt. Ltd. to handle customer chats, provide exceptional customer support and resolve queries related to BPO for International Chat/Voice Process. The role offers an attractive in-hand salary of ₹18000 - ₹25000 and opportunities for growth.

Mandatory - International Chat Process Experience (Please apply only if you have the same)

Key Responsibilities:

  • Handle International Airlines customer chat professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Email And Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
  3. How many working days are there for this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Odilia Technologies Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email And Chat Process Executive role?
    Ans: There is an immediate opening of 99 Email And Chat Process Executive at Odilia Technologies Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process, International Calling, English communication, international chat process

Shift

Flexible

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Sandhya Tyagi

Interview Address

H Block sector 63 Near metro
Posted 2 days ago
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