Email And Chat Process Executive

salary 20,000 - 30,000 /month
company-logo
job companyLiving Mind Technologies Llp
job location Rajaji Nagar, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email And Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., LIVING MIND TECHNOLOGIES LLP.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email And Chat Process Executive role?
    Ans: There is an immediate opening of 5 Email And Chat Process Executive at LIVING MIND TECHNOLOGIES LLP
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

English Proficiency

No

Contact Person

davinder

Interview Address

20B, A/4, Comfort Zone, S. No. 14 & 15
Posted 6 hours ago
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