Email And Chat Process Executive

12,000 - 18,000 /month

Flipweb Net

Bhikaji Cama, Delhi

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email And Chat Process Executive to join our team at Flipweb Net to handle customer calls, provide exceptional customer support and resolve queries related to non voice process. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email And Chat Process Executive job

What is the eligibility criteria to apply for this Email And Chat Process Executive job?
Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Flipweb Net.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email And Chat Process Executive role?
Ans: There is an immediate opening of 2 Email And Chat Process Executive at Flipweb Net
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job has Day Shift.